Before you start reviewing moving companies or inviting any into your home to develop estimates and quotes, you should ask these important questions to the mover over the phone. This will help you decide whether the mover is dependable before moving on to the next decision-making step. This list of questions is crucial to ask because they will help you steer clear of rogue movers, which continues to be a growing problem.
What Packing and Storage Services are Available?
Ask the movers how they will protect and label your items. While some companies wrap sofas and furniture for free, others charge for the service. Take note on how the movers tell you they will label items and how they will be identifiable upon unpacking.
Don’t forget to ask them if there are any appliance service charges. Some companies won’t charge you for transport of standard major appliances. Finally, be sure to ask them what you can do to pack your items correctly and have everything ready for the movers ahead of time.
If you need storage, be sure to ask about this service ahead of hiring your mover because not all moving companies provide a storage service. Look into the movebuddha website for information and customer reviews in relation to moving container companies.
How Will Your Company Handle Special Items in My Home?
Items like flat screen televisions, front load washers, heirloom furniture, and pianos are considered special items and need to be handled with extra care. Ask for specifics about how these kinds of items will be handled. It is your right to know that someone who is experienced will be handling your valuable and irreplaceable items. Don’t be scared to make orders and requests about how you would like certain items to be handled.
Rates and Estimates
One of the first things you should ask potential movers is what the company rate is.
Most companies will be able to provide a price per pound and distance rates. If you are moving long distance, the company estimated rate must be based on weight.
Whatever estimate is given, make sure it is given on paper. Word by mouth does not hold the same weight. You want to make sure you and your items are protected by making use of a binding estimate that includes the payment method that will be used as well as any significant dates.
Ask About Additional Fees
Ask the moving company about any additional or hidden fees that may be associated with your move. Some companies look for ways to add in extra hidden fees. Some charges could be made for the moving of awkward or heavy items, ease of access to any destinations and stop during the haul or move, there may even be charges for loads that have to be carried a certain distance. Talking to your mover ahead of time can help you avoid charges like these.
What Kind of Insurance and Coverage Does the Company Have?
Insurance needs to be a focus of your discussion with any movers or moving companies.
Ask detailed questions about insurance and coverage as this is the only way to keep you and your items protected. Go over all types of coverage that is available because standard coverage is seldom enough to cover the cost of an item that was damaged and needs to be replaced.