Plumbing issues are far from rare and can arise at any given moment, making it essential to save the contact details for a plumber you can trust. However, how do you know if a plumber is truly reliable? Consider these factors, and you can feel confident that you’ll be in safe hands:
Make sure they’re certified and accredited
Becoming a qualified plumber takes years of training, which is why you should only trust somebody who can prove their qualifications. Working with gas fixtures can be dangerous, and the last thing you want to do is hire somebody who could make matters worse and increase your repairs costs.
Check they’re insured
Even highly experienced plumbers can make mistakes, which is why you need to make sure they’re fully insured. A legitimate plumber in Northcote should be able to tell you whether they’re insured and how much for, giving you peace of mind that even if mistakes are made, you won’t be financially responsible to rectify the situation.
Ensure they operate 24 hours a day
You never know when something might go wrong with your plumbed fixtures, whether it’s your appliances, bathroom sink, shower or piping system. For that reason, it’s a good idea to search for a plumber that operates around the clock, 365 days a year.
Ask if they cover their work with warranties
The most highly experienced plumbers only use high-grade components to repair problems, ensuring the repairs will stand the test of time. However, for your peace of mind, they should cover their parts and workmanship with extended warranties. Always ask what kind of guarantees a plumber makes if you want to avoid costly mishaps.
Make sure they can reach your home promptly
While it’s crucial to make sure your plumber operates around the clock, it’s also essential to check that they can reach your home quickly to deal with emergencies promptly. If you have an overflowing toilet or a flooded basement, you don’t want to be waiting hours for a professional to arrive. Many plumbers guarantee to reach your home within a specified timeframe regardless of the time.
Read as many online reviews as you can
Unless you’re faced with an emergency, you might want to take the time to read reviews and testimonials, which will give you an unbiased insight into a plumber’s level of professionalism and customer service skills.
Take a look at their website
Does your plumber have a website that looks professional? Do they frequently publish blogs that offer top plumbing tips? If your plumber takes marketing seriously, it’s a good indication that they truly care about providing a superb service.
Make sure they offer reasonable rates
Most plumbers will offer free quotes over the phone whenever possible. Before choosing a plumber, make sure they’re transparent with their pricing. You don’t want any hidden costs to increase your repair bill.
Remember the tips detailed above, and you can feel confident that your plumber will have your home back up and running in no time at all and for a reasonable fee.
