Do you want to give your kitchen sink a makeover or do you want to renovate the entire kitchen itself? Also, if you’re going to be doing all the repairs by yourself but don’t have the proper tools, equipment, materials, and fixtures for it, you probably have either Lowe’s or the Home Depot on your mind. If you’re not really picky, then it’s good that you can expand your options, but others tend to be team players for one brand instead. And that’s why comparison articles such as this one exist.
Now both retail stores are renowned for offering a wide range of tools, materials, and renovation or remodeling tips from individual rooms to entire building structures. But which brand do exclusive team players side with the most? That’s what we’re going to find out together as we read on.
We start off with perhaps the best of the best and that is none other than Lowe’s. This company was established back in 1946 and surpasses Home Depot in several unique ways.
One great unique selling point of Lowe’s lies in its remarkable customer service department, especially when it comes to its customer satisfaction survey. Normally, people don’t get anything out of answering a bunch of questions about their experiences, but Lowes Survey not only allows their customers to share thoughts and suggestions on their products and services, but they have also included an opportunity to win $300 upon doing so. You’d have to be spent in the head to pass up a good chance to earn a decent buck like that.
Another one of its advantages lies in its enormous product selection which is capable of providing over 50 home services including bathroom, kitchen, bedroom and living room, exterior, garage, HVAC and carpet among others.
Lowe’s Protection Plans give some of their products an advantage in that they extend further than the manufacturer’s warranty. Also, Lowe’s Replacement Plans are for eligible items that come for less than $300. These protection plans are both elaborate but simple to understand:
- No deductibles or extra fees are included
- Coverage can be transferred to a new owner at any time.
- Your wallet and product are protected from day one.
Electricity consumption typically spikes during summers with scorching leaving homeowners with no other choice but to keep their air-conditioners on for most of the day. Fortunately, Lowe’s products are highly energy-efficient. Not only does this reduce the amount of energy consumed and save up money, but the emission of greenhouse gases is shortened as well.
The Home Depot
Home Depot is another one of America’s most popular home improvement stores. Like Lowe’s, it offers a huge collection of construction products, tools, appliances, flooring, plumbing, paint and so on.
Home Depot’s low-price policy is what its customers crave for the most. In fact, the store will go to great lengths to beat any other store’s prices similar to how Lowe’s does with their products. Both the Home Depot and Lowe’s stores engage in competitive pricing, so it’s not uncommon to find popular items of similar prices that are only pennies apart from one another. Less popular items, on the other hand, such as HVAC, electrical and plumbing, usually have the greatest price disparity.
It was founded by Bernie Marcus and Arthur Blank in 1978 when they opened their first two hardware stores in Atlanta. And ever since then, Home Depot has been one of the fastest-growing home improvement retail stores in the history of the United States.
Like Lowe’s, Home Depot also values its DIY and professional customers, including professional remodelers, general contractors and small business owners, with big-ticket items that influence sales growth. It also pushes its “interconnected retail” aspect, where associates use handheld devices to help their customers complete online purchases and make the checkout process for busy customers easier.
Which One’s the Best?
While both stores do offer a mass range of tools, materials, and remodeling and renovation tips, Lowe’s edges out the Home Depot when it comes to its stellar customer services, energy-efficient products, and protection plans.