Garage door contractors are a dime a dozen and it might be tough to find a good one between the hundreds there may be wherever you are. However, a botched job could end up costing you a lot of money. You may not only lose money on the poor installation, but pay extra to have the whole thing fixed. This is why you must take your time when looking at contractors and know exactly what to look for. Let’s take a look at how you can find the perfect garage door company for you. (Source: Chicago Garage Door Company)
Check What Other People Have to Say About them
Unfortunately, garage door companies don’t need to have a license in every state. This means that virtually anyone can present themselves as contractors. This also means that you will have to do your homework before you decide which one you’re going to pick.
The first thing you should do is look at their reputation. If the company has been in operation for a while, you should have no trouble finding reviews about them. Look at the most recent ones and see what they have to say. Try to identify any recurring pattern. It’s normal for a company to have a few bad reviews, and some might actually be from competitors. But if people keep complaining about the same thing over and over, that’s a definite red flag.
Check if They’re Registered with the BBB
Ideally, you want a company that is registered with the BBB. If you don’t know what that is, the Better Business Bureau is an independent advocacy group that protects the rights of consumers. While being accredited doesn’t automatically mean that they’re a good company, it often shows that they have good intentions.
If they’re not accredited, look at their history. People can file complaints about bad companies on the BBB’s website and you can see them. Again, you’re not looking for a spotless record, but issues, especially recent and recurring ones, should get your attention.
Make Sure They Have Insurance
While they may not need a license to operate, you want to make sure that any contractor that shows up at your door has proper liability coverage. This will cover damage that they may cause to your home or any injury that was caused by them. If they’re working with employees, you have to make sure that they’re covered as well. If they aren’t, then you might find yourself on the hook if one of them ends up getting injured on your property.
Get Bids from Multiple Suppliers
Once you’ve put together a shortlist of possible suppliers, you want to get quotes from all of them. Not only will this give you the chance to get the lowest price possible, but it will also allow you to see which ones are being truthful. If one or two of them give you completely different quotes from the rest, then they might be trying to say whatever you want to hear, or there might be some hidden costs somewhere. Beware of anything too high or too low.
Make Sure they Operate from a Real Location
Another thing you have to look for is an official address. If you look it up and all you get is a non-descript building when looking at business results, then that is a bad sign. You want a company that operates from a real storefront and has been established for a while. Stay away from contractors operating from a van. If all the company has is a P.O. box, or if they try to avoid questions about their office, look elsewhere.
Beware of New Scam Companies
Identifying scammers can sometimes be difficult, but there are some glaring signs. If you notice that a supplier in your area keeps disappearing and coming back, that’s a bad sign. Many will try to come back with a new name. They will often use generic names or try to make their sound like a major company in the area. They might even go a step further and make their logo and colors look similar.
We also suggest that you check out their website. If you notice that it’s derelict, or worse, inactive, that’s a clear red flag right there. Last, but not least, you also want to get a list of references and make sure that they’re recent. Don’t just interview them on the phone either; ask if you can see the job in person. You will instantly be able to see the quality of the contractor’s work.
These are all things that you can do if you want to find the best garage door company for you and your home. The most important part of the process is taking your time and doing the legwork necessary.